Women in Seafood Australasia Privacy Policy Scope

This policy applies to all personal information collected, stored or used by Women in Seafood Australasia (WISA).

It applies to information collected through WISA activities including:

• membership and community platforms
• events and networking activities
• programs and initiatives
• surveys and research
• communications and newsletters
• the WISA website and digital platforms.

This policy applies to WISA directors, staff, contractors, volunteers and program partners who may handle personal information as part of WISA activities.

All individuals working with WISA are expected to respect and protect personal information in line with this policy.

Guiding Principles

WISA is committed to managing personal information in a way that reflects our values of being Welcoming, Inspiring, Supportive and Authentic.

When handling personal information, WISA will aim to:

• Respect privacy
  We respect the personal information shared with us and will handle it with care and discretion.
• Be transparent
  We will clearly explain why information is collected and how it will be used.
• Collect only what is needed
  We will only collect information that is reasonably necessary to deliver WISA programs, services and activities.
• Protect information
  We will take reasonable steps to store personal information securely and limit access to authorised people.
• Use information responsibly
  Information will be used to support WISA’s work, improve programs and strengthen the seafood community. Where possible, information will be used in de-identified or aggregated form.
• Support individual choice
  Members and participants can request access to their information and ask for corrections if needed.

1. Our Commitment

Women in Seafood Australasia (WISA) respects your privacy and is committed to protecting your personal information.

We collect and use information so we can:

• manage WISA membership
• deliver programs and events
• communicate with our community
• improve our services
• meet our legal and reporting obligations

We handle personal information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles.

2. What Information We Collect

The types of information we may collect include:

• name
• contact details
• organisation or workplace
• role in the seafood industry
• membership information
• event registrations
• program applications
• payment information
• survey responses
• communication preferences

From time to time we may also collect additional information needed to deliver programs or evaluate our impact.

3. How We Collect Information

We usually collect information directly from you when you:

• join WISA as a member
• register for an event
• apply for a program
• complete a survey
• contact us by email or phone
• interact with WISA online

In some cases we may receive information from:

• event partners
• program partners
• organisations that work with WISA

4. How We Use Your Information

We use personal information to:

• manage WISA membership
• communicate news, opportunities and events
• administer programs and initiatives
• process payments and registrations
• improve WISA services and member experiences
• report on the impact of WISA programs to partners and funders

Where possible, reporting data is de-identified so individuals cannot be identified.

5. Sharing Information

WISA does not sell personal information. However, we may share information with trusted service providers that help us deliver our activities.

This may include:

• membership platforms
• event registration systems
• email communication tools
• payment processors
• IT service providers
• program delivery partners

These providers are expected to handle information securely and only for the purposes of supporting WISA activities.

6. Marketing Communications

WISA may send emails about:

• industry news
• events and programs
• leadership opportunities
• community updates

You can unsubscribe at any time using the link in the email.

7. Storage and Security

WISA takes reasonable steps to protect personal information from misuse, loss or unauthorised access. Access to data is limited to authorised people who need it to carry out WISA activities.

If WISA becomes aware that personal information may have been lost, accessed without permission, or disclosed incorrectly, the following steps will be followed:

• Identify: Identify what information may be involved and how the breach occurred.
• Contain: Take immediate action to stop or limit further exposure of information.
• Assess: Assess: what information was involved, the risk of harm and how many people may be affected.
• Notify: If the breach presents a serious risk, WISA may notify, affected individuals and / or the Office of the Australian Information Commissioner.
• Review: Review processes and take steps to prevent future breaches.

8. Accessing or Updating Your Information

You can request access to your personal information at any time.

You can also ask us to correct or update information if it is inaccurate.

For membership accounts, you may also update your profile directly through the membership platform.

9. Privacy Concerns or Complaints

If you have questions about how your information is used, please contact WISA.

We take privacy concerns seriously and will work with you to resolve any issues.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

Women in Seafood Australasia
Email: communications@womeninseafood.org.au

Document Owner: Executive Officer 
Approved By: Executive Officer
Version: 1 
Next Review: March 2028